Terms and Conditions
INTRODUCTION
1.1. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions.
1.2. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Products
2.1. We strive to accurately display the colors and images of our products, but cannot guarantee that your computer monitor's display of any color will be accurate.
2.2. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
2.3. We reserve the right to discontinue any product at any time.
Pricing and Payment
3.1. All prices for our products are subject to change without notice.
3.2. We reserve the right to refuse any order you place with us.
3.3. Payment for all orders must be made in full at the time of purchase.
Shipping and Delivery
4.1. We aim to ship orders between 5-7 business days but cannot guarantee delivery dates.
4.2. We are not responsible for any delays, damages, or lost shipments caused by third-party shipping carriers.
Returns and Refunds
5.1. We DO NOT accept return of item.
5.2 We DO NOT cater to any refund requests in the event of a broken package due to the error of the third party shipping partner.
Intellectual Property
6.1. All content included on our website, such as text, graphics, logos, images, and software, is the property of Maati The Garden Shop or its suppliers and protected by international copyright laws.
6.2. You may not use our intellectual property without our prior written consent.
Limitation of Liability
7.1. In no event shall Maati The Garden Shop be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or website.
Governing Law
8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of INDIA , without regard to its conflict of law provisions.
Contact Information
9.1. Questions about the Terms and Conditions should be sent to us at 7398837070, 9005060026 or email us at maatithegardensho01@gmail.com
RETURN AND CANCELLATION POLICY
RETURN AND CANCELLATION POLICY
1.1. We do not accept returns or exchanges unless the item you purchased is defective.
1.2. If you receive a defective item, please contact us at 7398837070, 9005060026 or email us maatithegardenshop01@gmail.com with details of the product and the defect within 7 working days of the purchase date.
1.3. Upon receipt of the returned product, we will fully examine it and notify you via email within a reasonable period whether you are entitled to a replacement as a result of the defect.
1.4. If you are eligible for a replacement, we will replace the product. If a replacement is not available, we will refund the full purchase price of your item.
1.5. Shipping costs for returning defective items are the responsibility of the customer.
1.6. If you have any questions about our return policy, please contact us at 7398837070 or 9005060026
Privacy policy
Introduction
1.1. Maati The Garden Shop is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website maatithegardenshop.com or purchase our products.
Information We Collect
2.1. We may collect personal information such as your name, email address, mailing address, phone number, and payment information when you make a purchase from us.
2.2. We may also collect non-personal information such as your IP address, browser type, and operating system, and usage data through cookies and similar technologies.
How We Use Your Information
3.1. We may use the information we collect from you to process your orders, communicate with you, improve our products and services, and personalize your experience.
3.2. We may also use your information to send you promotional materials or other communications regarding our products and services, unless you opt out of receiving such communications.
Information Sharing
4.1. We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
4.2. We may also disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
5.1. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5.2. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
Children's Privacy
6.1. Our website and products are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
7.1. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
7.2. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
8. If you have any questions about this Privacy Policy, please contact us at 7398837070, 9005060026 or email us at maatithegardenshop01@gmail.com
SHIPPING POLICY
Shipping Policy
1.1. We offer shipping to all the regions in INDIA as well as most of the countries of the world
1.2. Orders are typically processed and shipped within 5-7 business days of receipt, excluding weekends and holidays.
1.3. Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination. Shipping costs will be displayed at checkout before you complete your purchase.
1.4. We offer several shipping options, including standard shipping and express shipping. Delivery times vary depending on the shipping method selected and your location.
1.5. Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to track the progress of your delivery.
1.6. We are not responsible for any delays, damages, or lost shipments caused by third-party shipping carriers. However, we will work with you and the carrier to resolve any issues that may arise during shipping.
1.7. If you have any questions about shipping or need assistance with your order, please contact us at 7398837070, 9005060026 or email us at maatithegardenshop01@gmail.com .